AI ORCHESTRATION

AI orchestration for development efficiencies with low-code

Leverage a low-code platform to build customer experience applications with integrated AI orchestration capabilities, empowering you to design and control your CX strategy and blueprint.

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Accelerate your customer experience transformation with Wavenet’s AI orchestration platform. Seamlessly integrate AI into your CX applications using a low-code development environment, enabling rapid deployment, enhanced automation, and real-time decision-making to improve both operational efficiency and customer satisfaction.

WHY AI ORCHESTRATION

Smarter development, faster results.

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Cost and resource efficiency

Minimize engineering effort with AI-enhanced workflows, error detection, and continuous optimization – reducing costs and accelerating development cycles.

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Enhanced collaboration

A centralized platform unites developers, IT teams, and business units, ensuring seamless collaboration and AI-driven execution of your ideal CX strategy.

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Improved customer experience

Create and deploy AI-powered CX applications and engagement tools for personalized, intelligent, and human-like interactions that elevate customer satisfaction and loyalty.

WHY COMPOSE

Next-gen app development, for BFSI.

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AI-driven workflow automation

Automate repetitive tasks like API generation, microservice configuration, and deployment, streamlining processes for faster, more efficient builds.

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Dynamic personalization

Integrate AI into CX applications to deliver highly personalized, context-aware user experiences using both historical and real-time data for smarter, tailored interactions.

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Multi-channel AI application

Seamlessly orchestrate AI-powered CX applications across diverse channels including chatbots, voice assistants, and more – ensuring consistent, intelligent customer experiences.

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Real-time analytics

Leverage AI-powered analytics to monitor API performance, user engagement, and system health in real-time, providing actionable insights for continuous improvement.

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Pre-built AI templates

Access ready-to-use templates for common use cases like customer onboarding, issue resolution, and transactional workflows, enabling rapid development and deployment.

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Cross-channel multilingual support

Utilize advanced natural language processing (NLP) to equip CX apps with accurate, automated support in multiple languages, enhancing global reach and eliminating communication barriers.

CHANNEL INTEGRATION

Seamless digital channel integration

A unified approach to digital channel integration, our solution empowers telecoms to seamlessly connect legacy systems with cutting-edge digital applications, enabling rapid transformation without losing the value of existing investments.  

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SMS
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USSD
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IVR
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Email
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Live Chat
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Webchat
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WhatsApp
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Messenger
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Telegram
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Viber
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Instagram

Accelerate development with AI orchestration

Integrate scalable AI orchestration and intelligent prompt engineering into your apps, reducing complexity and boosting operational efficiency.

1:10
developer requirement

enabling your team to achieve more with fewer resources.

3x
faster time-to-market

deploy customer experience apps 3 times faster.

>20%
enhanced customer experience

with intelligent and personalized automation.

5x
faster development cycles

low-code development combined with AI efficiencies.

USE CASES

AI-powered low-code convenience

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AI-driven financial risk assessment
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AI-powered compliance automation
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Cross-platform loyalty programs for financial products
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Intelligent claims management and automation
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Omnichannel customer journey management
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Unified customer experience across every channel

Seamlessly integrate AI-powered customer experience applications across traditional and digital channels, including mobile apps, messaging platforms, IVR systems, and social media. Deliver a consistent, personalized experience at every touchpoint, enabling customers to switch channels without losing context and meet customers on their preferred platform.

Explore digital channel integrations
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Supercharge your IT team with AI-driven low-code development

Make your mark and top the charts in customer experience with Wavenet’s AI-powered low-code application development platform, streamlining development efforts.

 

Book your free consultation now
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