Transform how you connect with your customers because with Sense AI, exceptional service isn’t just a promise; it’s the standard.
Powered by industry-leading voice intelligence and conversational AI, Sense AI doesn’t just respond; it understands, adapts, and engages in a human-like manner. With life like precision and dynamic adaptability, it delivers seamless customer experiences that are always ahead of the curve, optimized for BFSI.
Wavenet’s Voice AI delivers human-like voices and real-time, accurate responses in the user's preferred language. With cutting-edge processing, it exceeds expectations for conversational AI.
Voice AI goes beyond basic responses, using back-channeling features like acknowledging and empathizing to foster engaging, dynamic conversations that maintain consistency.
From financial support to loan applications and customer retention, Wavenet’s Voice AI adapts to various BFSI business needs, maintaining context and providing personalized engagement.
Voice AI executes intelligent retention, upsell, and cross-sell strategies, boosting conversion rates and driving meaningful business growth through personalized prompts.
for faster real-time responses
boosting loyalty across BFSI customer touchpoints
recommending personalized products for higher conversions
streamline claims processing and approvals
Unify and consolidate IVR systems across multiple OpCos into a single platform, streamlining operations and ensuring consistency across channels.
Enable seamless voice conversations with customers in their preferred language, breaking down communication barriers.
Conduct quick, conversational surveys to capture insights and enhance customer satisfaction.
Diagnose and resolve banking and insurance-related queries through intuitive, voice-led interactions.
Effortlessly achieve CX KPIs with Sense AI, delivering intelligent, efficient, and always-on customer engagement.
Boost CSAT and revenue with Generative AI-powered automation for personalized, real-time, multi-channel support.
Enhance contact center efficiency with Sense AI's insights, dynamic agent support, and actionable intelligence.
Go beyond messaging and start solving in seconds with dynamic, personalized Voice AI that ensures seamless customer journey support.