VOICE AI

Industry-leading Voice AI for customer experience  

Transform how you connect with your customers because with Sense AI, exceptional service isn’t just a promise; it’s the standard.  

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Powered by industry-leading voice intelligence and conversational AI, Sense AI doesn’t just respond; it understands, adapts, and engages in a human-like manner. With life like precision and dynamic adaptability, it delivers seamless customer experiences that are always ahead of the curve, optimized for BFSI.  

SENSE AI EDGE

Sense AI voice intelligence

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Industry-leading processing speed and accuracy

Wavenet’s Voice AI delivers human-like voices and real-time, accurate responses in the user's preferred language. With cutting-edge processing, it exceeds expectations for conversational AI.

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Human-like intelligence for seamless interactions

Voice AI goes beyond basic responses, using back-channeling features like acknowledging and empathizing to foster engaging, dynamic conversations that maintain consistency.

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Versatile across multiple use cases

From financial support to loan applications and customer retention, Wavenet’s Voice AI adapts to various BFSI business needs, maintaining context and providing personalized engagement.

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Smart, data-driven recommendation prompts

Voice AI executes intelligent retention, upsell, and cross-sell strategies, boosting conversion rates and driving meaningful business growth through personalized prompts.

Impact of Voice AI for enterprises

<1.5
seconds latency reduction

for faster real-time responses

60%
increase in engagement

boosting loyalty across BFSI customer touchpoints

15%
increase in cross-sell

recommending personalized products for higher conversions

50%
faster resolution times

streamline claims processing and approvals

VOICE AI use cases

Enabling AI-first digital experiences at speed

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Voice-powered self-service
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Real-time language detection and translation
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Voice-powered feedback and surveys  
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Troubleshooting
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EXPLORE SOLUTIONS

Intelligent banking powered by Sense AI

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Customer Service Automation

Effortlessly achieve CX KPIs with Sense AI, delivering intelligent, efficient, and always-on customer engagement.

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Contact Center AI

Boost CSAT and revenue with Generative AI-powered automation for personalized, real-time, multi-channel support.

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Post Call Analyzer

Enhance contact center efficiency with Sense AI's insights, dynamic agent support, and actionable intelligence.

Upgrade to Sense AI – leading voice-powered conversational AI

Go beyond messaging and start solving in seconds with dynamic, personalized Voice AI that ensures seamless customer journey support.

Book your free consultation
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