Replace static voice and messaging services with AI-infused services that adapt to customer behavior, streamline resolution and create new revenue opportunities – all from your existing VAS stack.
Unlock intelligent automation, customer-centric scalability, and new revenue potential with Wavenet’s AI-infused VAS – purpose-built to elevate traditional voice and messaging services. By embedding AI into every interaction layer, Wavenet’s AI-VAS empowers telecoms to streamline operations, deliver faster resolutions, and intelligently adapt to customer behavior in real time.
Deliver hyper-targeted ring back tones, voice messages, and alerts using real-time AI insights based on user behavior, location, and preferences – increasing engagement and monetization potential.
Upgrade traditional interactive voice responses (IVR) and missed call alerts (MCA) with conversational AI that understands natural language, reduces caller friction, and automates resolution – enhancing CX while cutting call center costs.
Recalibrate voicemails and voice SMS into actionable insights through AI-driven transcription and sentiment detection – improving accessibility and accelerating user response times.
Meet surging traffic demands while AI agents resolve FAQs with a human touch and escalating only when needed – enabling telecoms to scale without the added costs.
Eliminate manual workflows with Sense AI’s intelligent call routing, voicemail prioritization, and message handling for faster and more efficient service delivery.
Deliver quick answers the customers look for without overloading live agents with intelligent routing based on user intent and context for accurate, automated resolutions.
Automate routine inquiries and reduce agent workload with natural language IVR with reduced support costs and enhanced service delivery.
AI-adapted USSD flows based on behavior and past interactions to reduce input friction, boost conversions and improve CX at scale.
Convert voice messages into structured data, enabling faster call backs and improved SLA compliance for high-value customers.
Increase engagement and revenue recovery with AI that prompts timely follow-ups only when call-back likelihood is high.
Drive tone subscription growth with context-aware RBT recommendations that align with customer interests and time-based behavior.
Expand the reach of voice-based campaigns by delivering messages as readable text in the recipient’s preferred language.
Effortlessly launch, manage, and scale your subscription business with a platform optimized for telecoms, solving revenue generation, realization, and leakage challenges.
A unified platform empowering telecoms to boost campaign performance with AI-powered segmentation, data-driven targeting, automated management, and advanced reporting for revenue growth.
Deliver faster resolutions, dynamic customer experiences, and scalable support across every channel with AI at the core.